We're always happy to help! You can find answers to our most common questions below. Alternatively, you can contact us at any time by clicking here.

WHO ARE BUBBLE TELECOM?

We are a premium supplier of discounted retail telephony products. We are highly experienced at providing quality cheap calling worldwide.

HOW DOES THE SERVICE WORK?

We offer you top quality ways to call the world. All you do is dial our normal, non-premium rate London number from your mobile phone and follow the instructions. The number you dial is usually included in your network\'s free bundled minutes!

WHAT PAYMENT METHODS DO YOU ACCEPT?

The simplest way to pay is by reverse billed £5 top up. You can do that during your call - there\'s no need to text into us. Alternatively, you can top up using a premium rate phone number from any landline or mobile. We also accept all major credit and debit cards through PayPal and Google checkout.

PLEASE CAN YOU EXPLAIN YOUR COSTS?

The access number you dial to call abroad is a normal, what's called a "geographic" number. Calling this is the same as calling, say, a friends home number here in the UK. Your mobile phone provider may charge you for this, but we find that mostly, these calls are covered by your network\'s bundled minutes, making the call essentially free! You would need to check this with your network. The ongoing international call is charged per second according to the rate table found elsewhere on this site. The top up charges are explained on the relevant pages elsewhere on this site.

WHAT IS YOUR PRIVACY & SECURITY POLICY?

Ordering from our web site couldn’t be more secure – we use only the very latest internet security technology. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will, of course, always give you the chance to refuse any marketing email from us.